Terms and Conditions

Terms and Conditions

Effective Date: 12/13/2024

Welcome to the RBN Steel website (“Site”). These Terms and Conditions (“Terms”) establish the guidelines and rules governing your access to and use of our Site and services. By using this Site, you agree to comply with these Terms. If you do not agree, please discontinue your use of the Site immediately.

  1. Purpose

These Terms provide clear rules and obligations to ensure a secure, transparent, and user-friendly experience when engaging with RBN Steel’s website and services.

  1. Acceptance of Terms

By accessing this Site, you confirm your agreement to these Terms and any policies referenced herein. If you disagree with any part of these Terms, refrain from using the Site.

  1. Modifications to Terms

RBN Steel reserves the right to amend or update these Terms at any time without prior notice. Updates will be posted on this page, and it is your responsibility to review these Terms periodically. Continued use of the Site constitutes acceptance of any changes.

  1. User Conduct and Obligations

4.1. Users are expected to comply with all applicable laws, regulations, and ethical standards while using the Site.
4.2. Prohibited activities include but are not limited to unauthorized access, spamming, distributing harmful software, and disrupting the functionality of the Site. 4.3. Users must not use the Site for fraudulent or unlawful purposes.

  1. Account Registration and Security

5.1. Users creating an account must provide accurate, up-to-date information. Individuals under the age of 18 are prohibited from creating accounts.
5.2. Users are responsible for maintaining the confidentiality of their login credentials and for any activities under their account.
5.3. Unauthorized access or suspicious activity must be reported to RBN Steel immediately.

  1. Product Information and Accuracy

6.1. RBN Steel provides detailed descriptions of its products, which include but are not limited to GI tubes, HR sheets, CRCA sheets, and color-coated sheets.
6.2. While we strive for accuracy, product details, availability, and specifications may occasionally contain errors or omissions. We reserve the right to correct these without prior notice.

  1. Pricing and Payment Terms

7.1. Prices listed on the Site are subject to change without prior notice and exclude applicable taxes and shipping fees unless otherwise specified.
7.2. Payment methods accepted include Credit/Debit Cards, Bank Transfers, and UPI. Full payment is required before order processing begins.
7.3. Shipping fees will be calculated at checkout and vary based on destination and delivery method.

  1. Warranty and Liability
  1. Shipping and Delivery

9.1. Delivery options include Standard and Expedited Shipping, subject to logistics and location.
9.2. Standard delivery timelines range from 8 to 15 business days but may be affected by stock availability or logistics issues. 

  1. Returns, Refunds, and Cancellations

10.1. Cancellation Policy: Orders canceled before dispatch are subject to a 15% processing fee. Refunds will be processed within 45 business days.
10.2. Exchange Policy: Exchanges are available for manufacturing defects reported within 15 days of receipt. Custom orders are excluded from exchange eligibility.
10.3. No-Return Policy: Due to the specific nature of our products, returns are not accepted unless explicitly stated otherwise.

  1. Privacy and Data Protection

RBN Steel prioritizes user privacy and ensures the secure handling of personal data. For detailed information, refer to our Privacy Policy: 

  1. Intellectual Property Rights

12.1. All content, including but not limited to text, images, designs, and trademarks on this Site, is the exclusive property of RBN Steel. 12.2. Unauthorized reproduction, distribution, or use of the Site’s content is strictly prohibited without prior written consent.

  1. Limitation of Liability

13.1. RBN Steel shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Site or its services.
13.2. The Site is provided “as is,” without warranties of any kind, either express or implied.

  1. Governing Law and Dispute Resolution

14.1. These Terms shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in Pune, Maharashtra.
14.2. Any disputes arising out of these Terms shall be resolved through negotiation, failing which they shall be subject to arbitration under Indian law.

  1. Contact Information

For any questions or concerns about these Terms or our services, please reach out to us at:

Email: info@rbnsteel.com
Address: Gat No, 61, Chimbali, Tal. Khed, Maharashtra, 410 501

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